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SHIPPING & RETURNS

Shipping Policy

At Sweet Alchemy, we strive to ensure that your scented body oils reach you in a timely manner and in perfect condition. We use reliable shipping methods and carefully consider the packaging to ensure that your order arrives safely. Our shipping costs are transparent, and we aim to provide you with the best shipping experience, with packages shipping within 10-14 days after your order was placed.


We understand the importance of trust, which is why we have a clear and straightforward shipping policy. Your satisfaction is our priority, and we want to make sure that you can shop with confidence.


If you have any questions about our shipping methods or costs, feel free to reach out to our customer support team.

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Your order will include shipping insurance. If you face any delivery issues, please email us at info@sweetalchemybody.com. We’ll do our best to help ensure safe delivery, and if a package is undeliverable, we’ll file a claim with the shipper and may provide a refund or replacement, if available.

Return & Exchange Policy

We want you to love your purchase from Sweet Alchemy! However, because scent is subjective and due to the personal nature of body products, we cannot refund or exchange items that may not suit your taste.

 

Any defective items will be evaluated on a case-by-case basis.

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Please note: All sales are final.

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